Shop Now ->
Shopping Cart

Terms and Conditions


Welcome to Yew Digital Lock PTE. LTD. These Terms and Conditions govern your use of our website located at yewdigitallock.com.sg and our services, including purchasing products. By using our website, you agree to be bound by these Terms and Conditions.


If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

Pricing and Payment

All prices on our website are in Singapore Dollars (SGD) and are inclusive of GST. We accept payment via [Specify Payment Methods].

Order Processing and Delivery

Orders will be processed within [Specify Timeframe] and delivered to the address you provided. Estimated delivery times are to be used as a guide only.

Returns, Refunds, and Exchanges

We offer a [Specify Day]-day return policy for unused and unopened products. For returns or exchanges, please contact our customer service.

Product Warranty

5 Years warranty Parts Terms and Condition.

At Yew Digital Lock, We aim to be the most transparent Digital Lock Provider :

1 Year Transport + Parts
4 Year Parts Only ( Labour + Transport To Be Paid )

Labour + Transport ~ Up to S$400 Per Lock Subject to Location and Labour Required

Note that all Labour, Transport, Servicing or Installation Cost are Strictly Non -Negotiable

This applies to all platforms such as Shopee or Lazada from Yew Digital Lock or Authorised Dealers of Yew Digital Lock in Singapore

Yew Digital Lock Pte Ltd 202340198H


We value your privacy. Please review our Privacy Policy to understand our practices.

Intellectual Property

The contents of our website, including all images, designs, and text, are the property of Yew Digital Lock PTE. LTD.

Limitation of Liability

Yew Digital Lock PTE. LTD shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or our products.

Governing Law

These Terms and Conditions are governed by the laws of Singapore.

Contact Information

For any queries regarding these Terms and Conditions, contact us at:


Yew Digital Lock PTE. LTD
Primz Bizhub
21 Woodlands Cl, #02-11
Singapore 737854

[email protected]

+65 8903 7025

Schedule a Meeting
Open chat
Hello 👋
Can we help you?